Terms and Conditions

Welcome to the LAZOS online store. Enjoy our beautiful baby alpaca products! Before you buy please read our terms and conditions.

SHIPPING

Prices are calculated according to weight and location – it will depend on your country and which mode of shipping is your preference. We usually send them by Serpost (standard post) or DHL service. Contact us for a quote at info @lazos….

Guarantee

Our Alpaca Garments are 100% guaranteed, but in the event of your wishing to exchange or return due to product defect, please call the following number or (511) …..or send a message to info@ lazos….com, to initialize the process.

To  make a change or return, let us know within 5 days of receiving the garment or item. Exchanges may be made for the same item or a different one of the same value.

Care of garments

Hand wash or dry clean only. Use a mild, soft detergent suitable for fine garments. Do not twist, and dry flat. Do not dry in direct sunlight.

Care of rugs & toys

Gently handwash in cool water, using a mild detergent or baby shampoo, Squeeze out water, wring out the item, and lay flat to dry in a shaded area. Never tumble dry!